Payment
Payment
What payment methods can I use?
Our accepted payment methods vary by country. To see your country's accepted methods, please visit your cart!
How secure is my personal information?
ASTRO NOVA adheres to the highest industry standards in order to protect your personal information with the best security solutions. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments safely.
Do you price match or offer price adjustments?
We do not price match our third party retailers, and do not offer price adjustments at this time.
My order was canceled, how long does it take for me to get my funds back?
If we cancel your order, you will not be charged. Your pre-authorization hold may take up to 5 business days to fall off of your account, dependent on your bank.
When am I charged for my order?
You are charged for your order once it is shipped out.
At the time of your purchase, we place a pre-authorization hold on your credit or debit card. Once your order is shipped, this hold is processed and becomes a charge.
You will only be charged for what was shipped, along with any applicable duties and taxes. If items were removed from your order, your charged amount will be revised. This process is done automatically, but it may take up to 5 business days for you to see the new charge, dependent on your bank.